Do you get overwhelmed by the flood of customer email that follows each new release?
With Mailroom, you will never lose track of a customer email again.
Mailroom is online software that allows your entire team to manage customer email from one central location. Answer customer email faster and coordinate your followup on requests. In short, it will help boost customer satisfaction — as well as your revenue.
Best of all, Mailroom is so easy to setup, you can get started with it in 10-minutes or less. Sign up for your free trial account today.
One Central Location For All Your Customer Email
Have you ever had your customer service person get sick or go on vacation? It can really disrupt communication with your customers.
Forwarding your customer email and contact forms to Mailroom will allow anyone in your company to find and answer customer email. And since it is all in one location you can be sure you’ll never lose track of an email again. Even while you take vacation.
Answer Email Faster
Customer’s love it when you reply to them promptly. Nothing makes it easier than Mailroom.
Save replies to your most commonly asked questions and use them again with a single click. You can even include the name of your customer to add that personal touch.
Our proprietary AI can actually suggest one of your responses for you to simply approve.
And, Mailroom can organize and collect history on each user’s email, making your responses more than an email, but an effective connection.
Make Sure The Job Gets Done
Have you ever promised a customer you would look into a bug or refund a purchase…and then you forgot?
Leave a note for the right person on your team and Mailroom will remind them to follow up.
You can also use notes to keep track of actions you take when helping a customer. Easily review these notes later to get back up to speed on each customer’s history.
Keep Your Routine
If you live in your inbox like we do, the last thing you need is another website or service to check.
Mailroom can notify you via Email or RSS feed whenever an email or note in Mailroom needs your attention. You can even choose between 6 different notification settings to keep you informed according to your schedule.
Get Started in 10-Minutes or Less
Everything is hosted on our servers. You can choose to forward your customer email to Mailroom, or we can check it via POP. Either way, you are up and running in no time – your customers will thank you.
Raves
“This is my third major campaign and I have to say that I am very excited using SproutIt. It’s simply a big step forward from 4 years ago”† —Gray Brooks Barack Obama Campaign
“Mailroom is the killer app for managing customer-service email. I hate to imagine managing our customer support without it now.” —Josh Williams Firewheel Design
“Mailroom is completely intuitive. We sent out our newsletter today to almost 4000 people and Mailroom made replying to the ensuing email a breeze. In short, Mailroom rules!” —Scott Lake Jadedpixel
“I didn’t see much from the competition that can compete on ease of use, features, price and value; that’s why we are still using Mailroom and will continue to.” —Nik Cubrilovic TechCrunch Review
“I find Sproutit Mailroom to be an excellent solution for email management. It is great to see a service such that targets small businesses to help save time with email so they can get back to doing what they want.” - SolutionWatch Review
† Sproutit was an initial vendor of the Obama campaign.
Not ready for Mailroom Yet?
Sign up for our newsletter and we’ll keep in touch with you once a month with news about new features and plans.