Posted by peter at July 25, 2008
Mailroom is back online.
We are very sorry for the disruption in service last night (especially to our overseas friends).
It appears there were some issues with file system on the server that receives the email for Mailroom. The team at Liquid Web was able to rebuild the file system and resort everything back to 100%. The work they did will also help a few of the accounts that have been experiencing slow email delivery.
For the next few hours email delivery will be delayed as we are working to deliver all the email that was received though the night.
Again we are sorry for the disruption and thank you all for being patient with us.
Your Friends from Sproutit.
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Posted by peter at July 24, 2008
Update Mailroom is back online. The system rescue team over at Liquid Web worked through the night to get everything working properly again. Your accounts are 100% accessible but the email will be slow for the next few hours as we are working to deliver all of the email received through the night.
Mailroom is went offline around 8:15 PST. We have been communicating with the data center and it appears we may have some faulty hardware on the server that receives the email causing the load spike.
All of the data is safe.
I will post any additional information as it comes in.
Thank you for your patience as we let the experts get Mailroom back online.
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