Email Not Sending

Posted by peter at December 06, 2008

Mailroom has not been sending email since sometime Friday. All of the outgoing email is stored on the server and will be send as soon as service is restored.

Thank you for bearing with us while we work the bugs out of the new hardware setup.

UPDATE:

All email service has been restored. We will be resending all of the email for the last 24 hours to make sure all of the outgoing email is sent.

Please let us know if you seen any other issues.

Thank you again for your patients and understanding.

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  1. Gravatar
    Ask Bjørn Hansen – December 06, 2008 @ 01:59 PM

    How did your monitoring not catch this sooner?

  2. Gravatar
    Peter – December 06, 2008 @ 02:07 PM

    That is a fair question. This particular problem had to do with the deployment of the new hardware. I’m still researching why but Mailroom was reporting all systems were good. Even after we ran several tests it continued to return positive results.

    Until we are sure it is fixed I’m resorting to manually sending emails to myself periodically.

    Thank you for the question Ask.

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