Introducing Mailroom 2.0

Posted by charles at January 25, 2007

Well, ready or not, here it comes. Introducing Mailroom 2.0, the fastest, easiest way to handle your sales and support email. Mailroom 2.0 is an all new application in many ways. We rewrote our entire interface as an advanced JavaScript application, which means it feels almost like you have a desktop application running in your web browser.

We’ve also made an incredible number of other number improvements. I’m going to post more about this later today, but for now I just want to say that this is the best version of Mailroom we’ve ever produced and I’m incredibly excited to finally get to share it with you. I think you are really going to love the changes we’ve made to this product.

Now, this new version of Mailroom has required some massive changes to the database that holds your email. We want to ensure the safety of your data, so we are bringing things back online in stages. Because of that, there are a couple of things I want you to know about the next few days:

First, we are bringing accounts back online one at a time as we get each of them upgraded. We are bringing paid accounts back online first and free accounts thereafter based on when you last logged in (so if you haven’t used your account in a while, it might be the afternoon before you have access again.) If you go to your account and it says you are still being upgraded, come back again in a few hours and try again. It will probably be available. We are doing this as fast as we can, I promise. We have over a million messages to go through through. It’s a big job.

Also, when you do get access to your account, we are upgrading some stats used for More About and the People page separately. So the conversation counts on these pages might be wrong for part of today. They should be back to normal by the end of the day, however. We could have waited until this was ready to activate your account, but we thought you would prefer to have your email.

Finally, we are expecting to receive a higher than normal level of traffic over the next few days. While we are going to do our best to keep your service as fast as possible, we really appreciate your patience as you have to share your server with some extra visitors. We will be adding resources and making improvements actively over the next few days to keep up with the demand as it hits us.

Mailroom 2.0 has been a long time in the making. In many ways, it is really the first realization of the vision we had for a polished, well designed business tool for small businesses when we started Sproutit two years ago. We think you’re going to love it and we would love to hear from you when you try it. Send us your raves and feedback at contact@sproutit.com and we’ll get right back to you. (Using Mailroom of course.)

Cheers, -Charles

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  1. Gravatar
    MeganJanuary 25, 2007 @ 01:42 PM
    Yay! This rocks, you guys have been working hard! I have some questions that I'm going to send via email now. Upgrades are so nifty...
  2. Gravatar
    BrendaJanuary 29, 2007 @ 02:12 PM
    Wow! Knowing a little programming, I am awed by what you have done. It works so smoothly. It's a full email program for sure with all those things we have asked about. It's impossible for us lay people to grasp what groundbreaking work you have done here. Keep up the good work! Can't wait to see your next product. Sounds awesome!!
  3. Gravatar
    NicoleFebruary 26, 2007 @ 04:54 PM
    Man you don't even know how long I've waited for this since disabling my own Movable Type widget (that doesn't work since Haloscan bypasses that code).
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